Room requests are easy to miss
Guests may not know whether to call, walk downstairs, or wait until someone passes by.
No app download. Your PMS stays in place.
Modern hotel service starts with a tap or scan.
Give guests a simple room-service experience with TAPPDATT NFC and SCANDATT QR touchpoints - powered by TappDatta.
Guests should not have to guess how to ask for help.
Front desk calls can be repetitive, printed room cards become outdated, and staff can end up with duplicate or unclear requests. Hotels need better guest-service visibility without replacing the systems they already depend on.
Printed cards get stale
Room cards, amenity sheets, and local notes can become outdated as operations change.
Duplicate requests create noise
A repeated towels or front desk request should raise attention, not flood staff with duplicate active rows.
Core systems stay in place
TappDatta Hotel adds a guest interaction layer while the property keeps its existing PMS and operating process.
Guests request what they need from the room.
Guests can scan SCANDATT QR room cards or tap TAPPDATT NFC room touchpoints to open a simple hotel-branded experience.
Room Assistance
Guests can request help from a branded hotel experience without downloading an app.
Towels / Housekeeping
Common needs can be configured as simple tap/scan actions for room or guest-area service.
Front Desk
Route common guest needs to the right operational surface with room or location context.
Staff sees the request with context.
Each request can carry room, location, request type, status, and repeat signal metadata so staff can see what changed without losing the normal request lifecycle.
Operational request visibility
- Room or location context
- Configured service request type
- Status and handling state
- Repeat count and latest repeat time
- Normal, attention, or urgent repeat severity
Repeated active requests update the same service request instead of flooding the queue.
Repeated requests become a signal, not noise.
Repeat intent handling helps staff identify unresolved guest need without creating a stack of duplicate active service requests.
Less than 5 minutes
Normal / count-only. The repeat is counted while staff handles the active request normally.
5-14 minutes
Attention / yellow. The unresolved request has been repeated long enough to deserve a stronger staff signal.
15+ minutes
Urgent / red. The unresolved request is becoming urgent and should be reviewed quickly.
These are operational signals. They do not auto-resolve, auto-assign, auto-close, or trigger automated dispatch in this beta flow.
How it works
Tap with TAPPDATT. Scan with SCANDATT. Powered by TappDatta.
1. Place the touchpoint
Place TAPPDATT NFC or SCANDATT QR touchpoints in rooms, guest areas, lobby spaces, or amenity areas.
2. Guest taps or scans
The guest opens the hotel experience with room or placement context already attached where configured.
3. Staff handles the request
The request is routed to the hotel staff surface with context and repeat signal metadata if the guest asks again.
What is included
A focused guest service and room interaction layer for approved hotel beta partners.
Hotel-branded guest request page
Give guests a clear mobile-first service request experience from the room or guest area.
Room and location context
Attach the configured room, placement, or guest-area context to supported requests.
Service request actions
Support common request flows such as towels, front desk help, housekeeping, and room assistance where configured.
Staff request visibility
Staff can see request type, status, context, and repeat signal metadata.
Repeat-intent handling
Repeated active requests update the same request with repeat count, last repeated time, and severity.
TAPPDATT + SCANDATT support
Use TAPPDATT NFC touchpoints or SCANDATT QR touchpoints for rooms and guest areas.
Hotel beta access
Hotel beta access is available for approved launch partners.
Built for property workflows
We will map the guest service flow, room or placement context, TAPPDATT NFC touchpoints, SCANDATT QR touchpoints, and staff request handling before quoting final setup.
Setup, TAPPDATT NFC, and SCANDATT QR materials are quoted separately.
Request Hotel Beta AccessWant to see it first?
Book a walkthrough of the guest request flow, staff visibility, and repeat request signal handling.
Request Hotel DemoFAQ
Does this replace my PMS?
No. TappDatta Hotel is a guest interaction and request layer. It does not replace your PMS.
Does it store guest PII?
The beta hotel flow is designed around room/location/request context, not guest identity.
Can guests use QR instead of NFC?
Yes. Guests can scan SCANDATT QR touchpoints or tap TAPPDATT NFC touchpoints where configured.
What happens if a guest requests the same thing twice?
Repeated active requests update the existing request with repeat count and attention status instead of creating duplicate queue noise.
Can we use this for towels, front desk help, or housekeeping?
Yes, those are the types of request flows the hotel experience is designed to support.
Give hotel guests a simpler way to ask for help.
Use a guest service layer that fits rooms, guest areas, and operational teams without changing the core property system.